Email Us

For general inquiries, orders, and customer support:

hello@assatiscayan.pro

We typically respond within 24-48 hours.

Visit Our Atelier

Assatis Cayan Dubai
Design District, Building 7
Dubai, United Arab Emirates

By appointment only.
Please email us to schedule a visit.

Customer Service Hours

Sunday – Thursday: 9:00 AM – 6:00 PM GST
Friday – Saturday: Closed

We're available via email 7 days a week.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Find quick answers to common inquiries.

What are your shipping options?

We offer free US shipping on orders over $150. International shipping is available. See our Shipping Policy for details.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

What is your return policy?

We accept returns within 30 days of delivery for unworn items with tags attached. Visit our Returns & Refunds page for more information.

Do you offer custom sizing?

Yes! Please contact us at hello@assatiscayan.pro for custom sizing inquiries.